BOOK NOW

PRIVACY POLICY

Last updated: 9th December 2025

  1. Who We Are

The Green Dragon (“we”, “us”, “our”) is a village pub located in Alderbury, providing hospitality services including food, drink, table bookings, venue hire, and events.

Business Name: The Green Dragon
Address: Old Road, Alderbury, Salisbury, Wiltshire, SP5 3AR
Email: info@greendragon-alderbury.co.uk
Telephone: 01722 442032
Website: www.greendragon-alderbury.co.uk

We are the data controller for personal information collected through this website.

  1. Information We Collect
  2. a) Information you provide directly

This includes:

  • Name
  • Email address
  • Telephone number
  • Booking requests or reservation details
  • Event hire or function enquiries
  • Dietary or accessibility notes (only if provided voluntarily)
  • Any information submitted through contact forms or direct communication
  1. b) Information collected automatically

When using our website, we may collect:

  • IP address
  • Device and browser type
  • Pages viewed
  • Time spent on pages
  • Referring website/source
  • General location (region/country)

Collected through cookies and similar technologies.

  1. How We Use Your Information

We use your information to:

  • Respond to booking or table reservation requests
  • Arrange event, function, or venue hire enquiries
  • Communicate with customers
  • Improve our website experience
  • Ensure website security
  • Comply with legal requirements

We only collect information necessary to provide our hospitality services.

  1. Legal Bases for Processing

Under UK GDPR, we process data using:

  • Contract: providing bookings, reservation confirmations, and event services
  • Legitimate interests: communication, customer service, improving the website
  • Consent: non-essential cookies and optional marketing messages
  • Legal obligation: maintaining business and accounting records
  1. Data Retention

We keep personal data only as long as necessary:

  • General enquiries: up to 12 months
  • Booking and customer records: up to 6 years (legal requirement)
  • Event and venue hire records: as long as required for the service and compliance
  • Cookie data: see Cookie Policy

Data is securely deleted or anonymised when no longer needed.

  1. Sharing Your Information

We may share information with:

  • Website hosting and IT providers
  • Email service providers
  • Professional advisers (e.g., accountants)
  • Legal or regulatory authorities where required

We do not sell personal data.

Any third parties used must keep your information secure and confidential.

  1. International Transfers

If data is transferred outside the UK/EEA by service providers, we ensure safeguards such as:

  • Adequacy decisions
  • Standard Contractual Clauses

This ensures your information remains protected.

  1. Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Ask for deletion (when applicable)
  • Restrict or object to data processing
  • Withdraw consent (cookies, marketing)
  • Request data portability

To exercise these rights, email: info@greendragon-alderbury.co.uk

If you are unhappy with how your data is handled, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk

  1. Marketing Communications

We may send updates about events, offers, or news only if you have opted in.

You may unsubscribe at any time.

  1. Cookies

We use cookies to ensure the site functions correctly, improve performance, and support optional analytics.

Non-essential cookies are only used with your consent.

See our Cookie Policy for details.

  1. Security

We use appropriate measures to protect your personal data, including:

  • Secure hosting
  • Access controls
  • Encryption where applicable
  • Regular security updates

No system is 100% secure, but we follow best practices to safeguard your information.

  1. Third-Party Links

Our website may contain third-party links.
We are not responsible for their privacy practices and recommend reviewing their policies.

  1. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page.

  1. Contact Us

For privacy-related enquiries, contact:

The Green Dragon
Old Road, Alderbury, Salisbury
Wiltshire, SP5 3AR

Email: info@greendragon-alderbury.co.uk
Telephone: 01722 442032

Cookie Policy

Last updated: 9th December 2025

  1. Introduction

This Cookie Policy explains how The Green Dragon (“we”, “us”, “our”) uses cookies and similar technologies on our website.

For questions, contact: info@greendragon-alderbury.co.uk

  1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help us:

  • Ensure the website functions correctly
  • Improve performance
  • Analyse visitor behaviour
  • Store preferences
  • Support optional marketing features

Cookies may be session, persistent, first-party, or third-party.

  1. Types of Cookies We Use
  2. a) Strictly Necessary Cookies

Required for:

  • Website operation
  • Form submissions
  • Security
  • Basic navigation

These cannot be disabled.

  1. b) Analytics / Performance Cookies

(Used only with consent)

These help us understand:

  • How visitors use the site
  • Which pages are popular
  • How users navigate around
  • Any errors or performance issues

Example: Google Analytics (if enabled).

  1. c) Functional Cookies

(Used only with consent)

These remember preferences, such as:

  • Saved settings
  • Form input preferences
  • Enhanced user experience
  1. d) Marketing / Advertising Cookies

(Only used if enabled)

These help:

  • Deliver relevant advertising
  • Measure marketing effectiveness

Not typically used on pub or hospitality websites unless ads are running.

  1. Cookies Used on This Website

Cookies may include:

  • CookieYes consent cookies
  • Analytics cookies (if enabled)
  • Functional cookies from plugins or embedded content
  • Third-party cookies from maps, videos, or booking tools (if present)

A full list appears inside the cookie banner under “Cookie Settings”.

  1. Managing Cookies

You may:

  • Accept all cookies
  • Reject non-essential cookies
  • Adjust individual preferences

Browser settings also allow you to block or delete cookies.

Disabling some cookies may affect website performance.

  1. Third-Party Cookies

Some cookies may come from:

  • Analytics providers
  • Embedded services (maps, booking widgets, videos)
  • Advertising networks (if used)

Third-party providers have their own privacy policies.

  1. Updates to This Policy

We may update this policy to reflect changes in:

  • Website functionality
  • Cookie usage
  • Legal requirements

The latest version will be posted here.

  1. Contact Us

For questions regarding our Cookie Policy, contact:

The Green Dragon
Old Road, Alderbury, Salisbury
Wiltshire, SP5 3AR

Email: info@greendragon-alderbury.co.uk
Telephone: 01722 442032